Our team of liaison managers is here to support you throughout your studies with any advice you may need from the MDU.

If you've just started your first year of studies, you may have spotted our student and foundation liaison managers at freshers' activities and around campus. You'll see them at events, speaking to students and generally spreading the word about what the MDU does – and how it can help you.

From first year to foundation training and beyond, the MDU is here to guide and support you – and your liaison manager is your first port of call.

natasha coller MDU SFLM

Natasha Coller

South West and Wales: Bristol, Plymouth, Exeter, Cardiff, Swansea and Southampton.

What do you enjoy most about working with and speaking to students every day?

I enjoy being able to build relationships with my students through seeing them at events and working with them through their societies, and then watching them as they go up through medical school. It’s great that now some of the foundation doctors I deal with are some of the students that I worked with during their time at medical school. So it’s great being able to continue that relationship through.

What's the most common question you get asked by students?

‘Why would I need indemnity?’ Sometimes, unfortunately, in your career as a doctor things may go wrong and you may make mistakes. At that time you will want to know that you have the very best team supporting you at the GMC and assurance that if the worst happens, you and your career are protected. Although the NHS will provide you with a level of indemnity for your work, we are here to fill the gaps and the things that they won’t assist with, such as any disciplinary hearings.

Sarah McCubbin

sarah mccubbin sflm mduScotland: Aberdeen, Dundee, Edinburgh, Glasgow and St Andrews.

What do you enjoy most about working with and speaking to students every day?

Meeting new and ambitious students. I love meeting different people from all walks of life and hearing why they wanted to study medicine. I particularly love to hear about their electives – where they went and what they did. I hear fascinating stories all the time, and it's a real insight into how medicine works on the other side of the world.

What do you think is the best benefit of MDU student membership?

The educational support is excellent, and knowing that there is someone on the other end of the phone if you find yourself in a difficult situation is always reassuring. 

However, I personally believe the free access to The Electives Network (TEN) is the best benefit of student membership. It's helped thousands of students plan their electives from the start. The peer reviews on the website are a brilliant insight into what others thought of their elective and what to look out for, and I would encourage anyone who is starting to think about their elective to have a look.

What's the most common question you get asked by students?

‘Does the MDU support and sponsor student events?’ We support a lot of societies and conferences across all the medical schools in the UK. We can offer monetary support, advice and help as well as goodies for delegate bags, and will always be willing to help where we can. If you’re looking for anything like this, please get in touch with your liaison manager.

Knowing that there is someone on the other end of the phone if you find yourself in a difficult situation is always reassuring.

michael carbery sflm mdu

Michael Carbery

Imperial, RUMS, Oxford, Cambridge and Buckingham.

What do you enjoy most about working with and speaking to students every day?

Having three years of medical indemnity experience in Australia prior to working at the MDU, I’ve truly understood the importance of establishing strong relationships with members. Knowing that members trust and look to you for support makes the job for me.  

I want the students to be well-informed on what the MDU is and what we can do for them, and also to know that should they ever need help, I’m here for them.

What's the most common question you get asked by students?

‘What is the MDU's difference?' At the MDU, we provide exceptional service to all members when they need us, and that's one of the key reasons why more doctors in the UK trust us with their medical defence.

Lozanne Stephenson

lozanne stephenson sflm mduSouth Thames and North East London: St Barts/The London, Brighton, GKT and St Georges.

What do you enjoy most about working with and speaking to students every day?

Every day is different, and the students are very friendly. 

What's the most common question you get asked by students?

‘Why do you give free membership?’ We provide free membership for students so that they can get to know the MDU from the start. You can also use your time at medical school to make use of all the MDU student benefits, like elective support, book discounts, help with preparation for your SJT in your final year, and of course our guidance and support.

‘Do I need to renew every year?’ Student membership lasts until you graduate. The next time you need to renew is in final year, in time for your FY1 job. You will often see us in medical schools during your final year, and you can renew with us in person at an event, or online via our website.

Knowing that members trust and look to you for support makes the job for me.

charlotte flanagan sflm mdu

Charlotte Flannagan

North West/East: Manchester, Newcastle, Leeds, Durham and Lancaster.

What do you enjoy most about working with and speaking to students every day?

I love interacting with students and sharing their experiences. It's great to hear all about their activities throughout the year and share their ambitions as doctors.

What's the most common question you get asked by students?

'What does the MDU offer?' We offer membership with a defence organisation where you can access free medico-legal advice 24/7. Our main priority is risk management, to ensure that students and doctors are aware of the risks and potential pitfalls. We hope to prevent any future stress for you as a medical student and doctor.

Hannah Bignell

hannah bignall sflm mduUpper Midlands: Liverpool, Keele, Nottingham/Derby, Sheffield, Hull York.

What do you think is the best benefit of MDU student membership?

There are so many benefits! But particularly access to The Electives Network and the reduced prices for conferences and courses, such as SJT.

What's the most common question you get asked by students?

‘What are the benefits of renewing my membership with the MDU?’ We are the market leader in the UK, providing unrivalled customer satisfaction from our legal and membership teams. We only cover UK work, which means we do not get bogged down by legislation from all over the world. 

All of our efforts are focused on you.

jay darbinson SFLM MDU

Jonathan Darbinson

Leicester, Birmingham, Warwick, Belfast, UEA - Norfolk/East Anglia.

What do you enjoy most about working with and speaking to students every day?

I really enjoy working with young professionals, and being able to provide them with such a fantastic and supportive service from their studies through to the early stages of their career.

What do you think is the best benefit of MDU student membership?

One of the best benefits of MDU membership is the fact that the MDU is a mutual company, meaning that we don't have shareholders looking to make profit; we ensure we provide guidance, defence and support when our members need it. Doctors, and future doctors, are at the heart of what we do at the MDU, and being a mutual organisation really shows this.

Want to speak to your local liaison manager? Find their details on our website.

This page was correct at publication on 09/11/2016. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.